Customer Service
Module 1 | Customer Service | |
---|---|---|
الوحدة 1 | Customer Service PreTest | |
الوحدة 2 | 4 Reasons Why You Should Have a Customer Service Plan | |
الوحدة 3 | 8 Qualities of Exceptional Customer Service Teams | |
الوحدة 4 | Five Steps Building a Culture of Great Customer Service | |
الوحدة 5 | 8 Efficient Ways Managing Customer Complaints | |
الوحدة 6 | 4 Things to do to handle an Unexpected Customer Complaint to Perfection | |
الوحدة 7 | 5 Things to Ensure That You Have Achieved Customer Excellence | |
الوحدة 8 | Customer Service PostTest |
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